Nuts & Bolts

Want to update your web site?

If you need changes to your existing site, please call our Web Edits Team at 877-633-5193 or send email to .

Have questions about your web site in progress?

If we are creating a new site for you, please call our Web Design Team at 877-633-5193 or send email to .

Member Support

Support Option 1

Get 24/7 Support With Our Support FAQ Page

Find quick answers to your most common Sesame Support questions.

Support Option 2

Call Us at 877-633-5193


Urgent tech support requests/questions are handled by phone Monday to Friday, 6:00am-5:00pm, Pacific Standard Time.


Before clicking on the "Continue" button, call our technical department at 877-633-5193.
  1. You will be asked to choose a representative then click Continue.
  2. Click Yes or OK when prompted until we have control of your mouse.
  3. Turn the monitor off or away from public view.
Click "Continue" start a demo.
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Support Option 3

Submit a Request Using Our Online Support Form

Requests submitted using this form will be answered within two business days.

If you are a patient needing assistance with Sesame, please .

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