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"All of our patients love the email reminders. Sesame is one of the best things our office has done."
Dr. John Benkovich
Annapolis, MD
Every patient feels like your favorite when you are available 24/7. Give your patients "anytime access" to the information they crave, and you send them the message that their time is valuable. Show patients you respect their crazy schedule and you've got patient loyalty in the bag.
So play it smart, and make patients happy the easy way — with Sesame! Sesame keeps patients connected to your office and reminds them what's great about your practice. And, Sesame makes it fun and easy for patients to spread the word through a myriad of email communications and customized web pages that inspire sharing with friends.
In one of the most successful orthodontic practices on the East Coast, the success formula is elegantly simple: treat patients like family. Sesame Member Dr. Donna Panucci shares her secret as a regular lecturer on the topic of practice marketing. "Our patient family is the audience and our goal is outstanding customer service and the creation of a lasting impression," states Dr. Panucci.
Everything at her practice comes back around to treating patients like family. "Sesame helps us reach out to our patient family between visits so they know we really care," says the doctor. Patients clearly feel the love — and respond.
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